PROCESS
The constant demand for process improvement makes it increasingly important to seek efficiencies wherever they may occur. PML offers skills and resources to assist with the transformation agenda, including how to address service improvement against limited funding.
PML utilise a dynamic and flexible process that can simultaneously deliver and assist with preparation towards achieving:
- Service improvement and performance management
- Efficiency gains and value for money
- Organisational development through change management
- Audit Commission or regulatory requirements
Our Public Sector clients, ALMO’s, Housing Associations and their Partners are already benefiting from our work with them, achieving significant gains in efficiencies in such areas.
Where can we help?
Together we will develop an action plan to refocus and review key processes, identifying efficiencies, service improvement or both and assist in its implementation and realisation. We will therefore help organisations meet efficiency savings targets, year on year and increase the performance of service delivery. As part of this process we will assist with risk management by identifying processes and procedures most at risk thus enabling the deployment of risk mitigation measures.
Specific services include:
- Business case development and review
- Business process review and re-engineering
- Cost modelling of processes and scenarios
- Performance management and challenge
- Best value reviews and healthchecks
- Value for money assessments and audits
- Customer focused processes
- Efficiency strategy development, monitoring and benefits realisation