EXECUTIVE COACHING
Working with Organisations to deliver More with Less
Even in such technical lines as engineering, about 15% of one's financial success is due to one's technical knowledge and about 85% is due to skill in human engineering, to personality and the ability to lead people.
Dale Carnegie -
An Organization’s success relies on engaged, effective and efficient teams to hit and exceed company objectives.
Where this does not happen it will effect the business in all areas including:-
Ø Sales – New and Existing
Ø Staff Productivity – currently reported at 40% in UK!
Ø Attracting and retaining key staff
Ø Absenteeism and Presenteeism – sitting there but no one is in!
Ø The list goes on
The Real Cost
The results of a three-year survey of British workers by the Gallup Organization has revealed that many employers are not getting the best from their employees. The most common response to questions such as "how engaged are your employees?" and "how effective is your leadership and management style?" and "how well are you capitalising on the talents, skills and knowledge of your people?" was an overwhelming "not very much". The survey also found that the longer an employee stayed, the less engaged they became. The cost to UK plc of lost work days due to lack of engagement was estimated to be between £39-48 billion a year.
Only 29% of employees are actively involved in their jobs and feel a profound connection to their company. People that are actively engaged help move the organization forward.
84% of highly engaged employees believe they can positively impact quality of their organization's products, compared with only 31% of the disengaged.
72% of highly engaged employees believe they can positively affect customer service, versus 27% of the disengaged.
68% of highly engaged employees believe they can positively impact costs in their business compared with just 19% of the disengaged. Engaged employees feel a strong emotional bond to the companies that employ them.
This is associated with people demonstrating a willingness to recommend the organization to others and commit time and effort to help the organisation succeed.
This suggests that people are motivated by intrinsic factors (e.g. personal growth, working to a common purpose, being part of a larger process) rather than simply focusing on extrinsic factors e.g. pay / reward.
A recent Proudfoot productivity report detailed that - Managers spend 34% on admin tasks buried under unnecessary paperwork equating to 1.8 days per week or 89.5 days per year which do not deliver productive results for the Company.
HSE statistics show that around 13.5M days are being lost each year with approx 50 – 60% being attributable to stress.
All businesses look to make a profit and/or deliver the most effective and efficient service to their customers, and your employees represent the human capital and most important asset of your business.
“The ability to make good decisions regarding people represents one of the last reliable sources of competitive advantage, since very few organisations are very good at it”.
Peter Drucker
However, if your employees feel disenchanted with the Company or the work that they do, this will negatively affect productivity, significantly impact on your time, energy and focus from the bottom and top lines and detract from reaching your objectives.
Employee and personal engagement can be measured and developed through analysing and understanding attributes of key players in the areas of:-
Ø SELF-MANAGEMENT
· Self awareness
· Self control
· Resilience
Ø ORGANISATIONAL CAPABILITIES
· Use of power and authority
· Comfort with organization structure
· Responsibility and accountability
· Decisiveness
Ø TEAM BUILDING AND TEAMWORK
· Interpersonal skills
· Understanding others
· Capacity for collaboration
· Working with and through others
Ø PROBLEM SOLVING
· Creativity
· Handling sensitive problems
· Action orientation
Ø SUSTAINING THE VISION
· Self confidence
· Managing Change
· Influence
· Comfort with Visibility
Through using proven tools and techniques we address the following areas:
- individual and business weaknesses
- strengths and opportunities that can be maximized
- priority-based decision-making and delivery
- improving time- and self-management
- understanding the key areas in how a team and individuals operate
- identify and enable individual teams to work through these areas using:-
- self awareness
- self control
- resilience
Through using these techniques, organizations have experienced:-
Ø 53% increase in productivity
Ø 32% increase in retention of senior people
Ø 23% reduction in costs
Ø 22% increase in bottom line productivity
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Source: Fortune Magazine study of Fortune 1000 companies
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Your Next Steps
Simply complete the form below, e mail colin_phelan@pmlgroup.com or call 020 7256 2216